Frequently Asked Questions

At Lohxa, we devote ourselves to providing the best possible experience for our customers. We've put together a list of questions below meant to help you get to know us and our offerings.

Who We Are

Lohxa is a FDA registered re-packaging facility that follows stringent cGMP regulations, applicable USP guidelines in addition to Lohxa’s SOP’s (standard operating procedures and policies) that together ensure safety and quality of our products.

What do We do?

Lohxa specializes on oral non-sterile unit dose packaging. Our products consists of oral syringes, liquid cups, blister bingo cards and solid dose strip packing.

Why do We do it?

Our goal is simplify the life of pharmacist and nurses, while improving the safety of patients.

Signing Up

How do I register with Lohxa?

Registering process is very easy. Visit our website dev.lohxa.com/signup . Initial application takes approximately 5 minutes to complete. Once we receive your information an account representative will contact you. If any questions should arise feel free to call us at 800-641-5564 or email us at customerservice@dev.lohxa.com.

What documents are required to register with Lohxa?

Lohxa has establish a process that ensures the verification of vendor and customer licenses using data from designated states and federal agencies. You can submit all documents once you've created a profile in our website. The required documents are: DEA License, State License, Drug Control License and applicable.

Placing Orders

After I sign up, how long until I can place an order?

A typical account setup up turnaround varies upon account verification of all of the licenses. Orders can be placed once we received all proper documentation from the hospital pharmacy. Once we receive and verify all proper documents, Lohxa will authorize your accounts to place orders through our online portal.

How can I place orders for Controlled substances?

Lohxa offers the capability of Electronic 222 ordering (CSOS), or the traditional paper 222. With the paper 222 delivery time may vary.

Address
600 Main Street,
Worcester, MA 01608
Phone
1 (800) 641-5564
Fax
1 (866) 691-4767
Email
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